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If you encounter any problem in our program,
please feel free to contact our technical
support team:
support@uptimesoft.com.
and specifying the items that follow:
-
Program version (from About dialog)
-
Windows version (including service packs and
other fixes installed)
-
Description of your problem (as
much information as possible to retrieve the problem
We
quickly respond to all questions submitted to this E-mail address in
the order they are received. Messages are normally answered within
24 hours, excluding holidays.
If for any reason your registration code
becomes invalid or lost just send an e-mail to
sales@uptimesoft.com
together with the details of your previous registration. You will receive a new code via e-mail
at no charge as soon as I have validated your old registration data. Any sales questions should be submitted to
this E-mail.
Note: Make sure that your message contains a valid
return address.
Please
note that we provide customer support in English language
only. You may wish to use the
Babel Fish
service to translate your messages to English before sending them to
us.
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